Privacy Policy

Last updated: August 2026

The Ultimate Professionals ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

• Contact details you provide when requesting a quote or booking a service (name, phone number, email address, property address).
• Feedback or review information submitted through our review forms.
• Website usage data collected automatically via Google Analytics and Meta Pixel (see Cookies below).

How We Use Your Information

• To provide quotes, schedule and deliver cleaning services.
• To communicate with you about bookings, follow-ups, and service reminders.
• To improve our website and marketing based on aggregated, non-identifying usage trends.

Cookies & Tracking

We use Google Analytics (GA4) and Meta Pixel to understand how visitors use our site and to measure the performance of our advertising. These tools may set cookies in your browser. You can decline non-essential cookies via the banner shown on your first visit, or by adjusting your browser settings at any time.

Sharing Your Information

We do not sell your personal information. We may share necessary details with trusted service providers (e.g. our CRM/scheduling platform) solely to deliver our services to you.

Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact Us

For any privacy-related questions, contact us at lewiskarl.lewis@gmail.com or call 0466 369 057.